Docebo – Service Descriptions
Current as of September 30, 2024
The following are descriptions of offered Docebo Services and only those descriptions that correspond to the Services, as stated in the applicable Order Form, apply.
Docebo Engage
Docebo’s AI-powered learning platform that includes essential features such as content creation, skills management, standard reporting and insights, social learning and mobile learning. Data hosting is available in NA or EU data centers.
Docebo Elevate
Docebo’s AI-powered learning platform with all of the features of Docebo Engage plus; customizable dashboards, impact measurement, up to 6 integrations and premium support. Data hosting is available in any of Docebo’s data centers.
Advanced Analytics Pack
An add-on that combines two essential tools for maximizing data intelligence: Learn Data and Advanced Insights:
- Learn Data streamlines your data export process, delivering clean and organized learning data directly into your Business Intelligence tool, reducing the workload for your data team, and saving valuable hours. This automated integration enables you to uncover invaluable connections and correlations across various business metrics—from learning analytics alone to how it impacts other business departments.
- Advanced Insights is a full Business Intelligence tool inside your Docebo platform, taking your data visualization to the next level with its comprehensive authoring mode. Create your own metrics and dashboards that precisely align with your business objectives. Define visuals, data representations, formatting, and interactivity at both visual and dashboard levels. Tailor-made metric calculations provide the granular insights needed to drive informed decision-making across your organization.
AI Authoring Pack
Provides admins, instructional designers and subject-matter experts with a flexible, powerful and easy-to-use authoring tool. Generative AI is leveraged in two primary ways, offering the ability to revise (reduce, expand, rephrase) text with AI, and to generate assessments based on content that has been authored in the course builder. This service will evolve over time to include additional generative AI capabilities.
API Limit Upgrade
To ensure our API's stability and speed, we apply rate limiting. By setting strategic request limits, we prevent overload and maintain service quality. This service may be increased if you need higher limits than the ones provided in your package tier.
Architecture Upgrade
Docebo’s dedicated architecture accommodates diverse regulatory policies, data/content processing needs, and multi-region residency requirements. Includes a fully dedicated database instance, while still running computational workloads (i.e. application code) in Docebo’s shared multi-tenant infrastructure.
China Network Support
Leveraging Docebo's near-China CDN, users in mainland China can experience seamless, low-latency access to training materials including SCORM, xAPI content, and videos (and your other materials) without the complexities of in-country data replication.
Communities Pack
Fuel social learning by integrating community engagement features, including a community hub, and embedded conversations within the platform in the form of Q&A functionality and forums, to provide learners an avenue to share knowledge, learn from peers and foster dynamic interactions, collaboration and a sense of community. Communities may be both private, consisting of learners registered within the platform or public, with the option for anonymous user participation in the communities via anonymous user sessions.
Content Pack
Provides admins with access to industry leading off-the-shelf learning content that integrates directly into Docebo and its wide array of analytics tools. Includes set-up support from Docebo’s team of Content curation experts to help launch and implement your learning programs.
Docebo Branded Mobile Upgrade
Publish and manage a branded “Go. Learn” App in the Apple Store, the Google Play Store or other methods to distribute the app.
Docebo Extended Enterprise
Set-up of multiple portals, assign different secure URLs, allow the user base to access the system via multiple authentication modalities (manual login or SAML, OKTA, ADFS), utilize multiple secure payment gateways for eCommerce, implement unique branding policies, and includes white-labeling for each domain.
Docebo for Microsoft Teams
A brandable app where learners can access a personalized training dashboard and search, consume and share content with others directly in Microsoft Teams, making learning convenient and collaborative.
Docebo for Salesforce
An integration between the Docebo learning platform and Salesforce CRM that allows the Salesforce admin to embed learning for sellers directly in Salesforce, supporting learning on-the-job, while also automatically synchronizing users, courses, learning plans and enrollments between the two systems.
Docebo University Learning Credits
Simplify and scale training management effortlessly with a single purchase solution. DU Learning credits is the flexible currency for training, certifying, and upleveling teams. They may be used to purchase public, private, and custom training as well as other premium education offerings such as Docebo certification exams.
eCommerce Pack
Enables monetization of digital training contents by integrating with third-party payment providers and supporting a range of product offerings, from one-time courses to subscriptions, and securely processing transactions through various payment gateways. Administrators can customize learning by branch or group and create public landing pages to improve content visibility. Multiple purchasing options are available, including flexible virtual currency like Training Credits, as well as promotional tools like coupons and discounts, for streamlined monetization.
Gamified Learning Pack (ELB)
A web-based game-authoring tool and gamification platform. Allows content creators to build interactive and engaging games customized with their training content and deployed in the Docebo learning platform. Enhanced with a virtual gamified learning community, this platform offers solo and team games, learning journeys, achievements, leaderboards, daily missions, tasks, badges, and prizes.
Headless Learning Pack
A toolkit, built for product and development teams, to extend learning experiences beyond the Docebo learning platform. Build a completely customized front end experience into your SaaS applications, mobile apps, and websites by harnessing the power of Docebo’s back end logic and the flexibility of APIs, webhooks, workflow automation, and a powerful widget library to deliver engaging learning on your channels of choice.
Immersive Learning Pack (ELB)
An environment and scenario builder using AI, 360º video and/or 3D photography. Allows content creators to easily craft immersive learning courses including high-impact, realistic learning environments and engaging hotspots, questions, actions, green screen animations, and more. Publish into the Docebo learning platform with one-click.
Integrations
Additional integrations (3 pack). Available as off-the-shelf integrations or connectors - integrate Docebo with a wide range of user authentication services (SSO), webinar tools or other third party softwares/applications.
Sandbox
Continuous sandbox for testing and previewing configurations within a functional Docebo environment, up to fifty (50) monthly Active Users, and ability to preview upcoming Docebo releases prior to release date.